rbejee Terms & Conditions

1. Acceptance of Terms

By accessing the rbejee website at https://rbejee.org, registering an account, making a deposit, placing a wager, or otherwise using any service provided by rbejee, you confirm that:

• You are at least 21 years of age;
• You are accessing the platform from a jurisdiction where online gaming is not explicitly prohibited;
• You have read, understood, and agree to be bound by these Terms & Conditions in their entirety;
• You accept sole responsibility for ensuring that your use of rbejee complies with applicable local laws.

If you are uncertain about the legality of online gaming in your jurisdiction, you should seek independent legal advice before registering.

2. Eligibility and Account Registration

To register a player account with rbejee, you must satisfy all of the following eligibility criteria:

• You are 21 years of age or older at the time of registration;
• You are a natural person (corporate or institutional accounts are not permitted);
• You are registering as an individual on your own behalf, not as an agent for any third party ;
• You have not previously had an account suspended or terminated by rbejee for policy violations;
• You are not listed on any self-exclusion register maintained by rbejee or notified to rbejee by a responsible gaming authority.

Each player is permitted to hold exactly one registered account. Should rbejee detect multiple accounts linked to the same individual — identified through matching personal details, device fingerprints, IP addresses, mobile financial service accounts (bKash, Nagad, Rocket), or bank account numbers — all duplicate accounts will be closed and any balances, pending withdrawals, and bonus credits will be voided without compensation.

rbejee reserves the right to decline any registration application at its sole discretion, without being required to provide a reason for the refusal.

3. Account Security and Responsibility

You are entirely responsible for maintaining the confidentiality of your login credentials, including your username, password, and any two-factor authentication codes. You agree to:

• Choose a strong, unique password that is not used on any other website or service;
• Never share your login credentials with any other person;
• Log out of your rbejee account at the end of every session, particularly on shared or public devices;
• Notify rbejee support immediately at [email protected] if you suspect unauthorised access to your account.

rbejee cannot be held liable for any losses arising from unauthorised account access where such access results from your failure to secure your credentials. Any bets placed or withdrawals processed before you notify rbejee of a security breach will be deemed valid.

4. Know Your Customer (KYC) and Identity Verification

rbejee is committed to maintaining a secure and fraud-free platform for all players. As a condition of continued account use and, in particular, as a prerequisite to processing withdrawal requests, rbejee requires players to complete a Know Your Customer (KYC) verification process. You may be required to submit one or more of the following documents:

• A valid government-issued photo ID (National Identity Card, passport, or driving licence);
• Proof of address dated within 90 days (utility bill, bank statement, or official correspondence);
• Confirmation of the mobile financial service account (bKash, Nagad, or Rocket) used for deposits;
• A selfie photograph holding your ID document, if requested by the verification team.

rbejee aims to complete KYC reviews within 48 hours of receiving all required documents. During the review period, withdrawal requests may be placed on hold. Providing false, altered, or misleading documents constitutes fraud and will result in immediate account termination, forfeiture of funds, and referral to appropriate authorities where required.

5. Deposits and Withdrawals

rbejee accepts deposits and processes withdrawals in Bangladeshi Taka (BDT) via the following payment channels: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank. The following conditions apply to all financial transactions:

• Minimum deposit: ৳200 via mobile financial services (bKash, Nagad, Rocket, Upay); ৳500 via bank transfer;
• Minimum withdrawal: ৳500 to any supported payment method;
• Withdrawal processing time: Within 30 minutes for verified accounts using mobile financial services; up to 3 business days for bank transfers;
• Deposits must be made from payment accounts registered in your own name. Third-party deposits are strictly prohibited;
• Withdrawals will only be processed to the same payment method used for the most recent deposit, or to a verified payment account in your name;
• rbejee does not charge transaction fees on standard deposits and withdrawals; however, your payment provider may apply its own service charges;
• rbejee reserves the right to request additional documentation before processing any withdrawal, regardless of the amount.

Deposits that cannot be matched to a valid payment account or that are flagged as potentially fraudulent may be held pending investigation. rbejee is not responsible for delays caused by your payment provider's processing times or technical outages on third-party payment networks.

6. Bonuses, Promotions, and Free Bets

From time to time, rbejee offers bonuses, free bets, cashback offers, reload promotions, and seasonal incentives to eligible players. The following general terms apply to all promotional offers unless a specific promotion page states otherwise:

• All bonuses are subject to a minimum wagering requirement before any bonus-derived winnings may be withdrawn. The applicable wagering multiplier is specified on the relevant promotion page;
• Bonuses may only be used for the game categories specified in the promotion terms. Using a sports bonus on casino games, or vice versa, without explicit permission will result in forfeiture;
• Players may only claim each welcome bonus or sign-up offer once. Attempting to claim the same promotion via multiple accounts constitutes abuse;
• rbejee reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice;
• Bonus abuse — including but not limited to low-risk betting patterns designed to satisfy wagering requirements without genuine gameplay risk — will result in the cancellation of the bonus and any associated winnings;
• Free bets and bonus credits have no cash value and cannot be transferred between accounts.

7. Betting Rules and Game Conduct

All bets placed on the rbejee platform are subject to the following general rules:

• Bets are final once confirmed. rbejee will not reverse a confirmed bet on the grounds of a player's change of mind;
• In the event of a technical fault or manifest error in odds, prices, or game results, rbejee reserves the right to void affected bets and return stakes to player accounts;
• Maximum stake limits and maximum payout caps apply to all markets. These limits are displayed within the betting interface and on the relevant game pages;
• Match-fixing, collusion with other players, use of betting bots or automated software, and any form of arbitrage designed to guarantee profit irrespective of outcome are strictly prohibited;
• rbejee's decision on the settlement of all bets is final and binding, subject only to any formal dispute resolution process set out in Section 12 below.

8. Prohibited Uses

You agree that you will not use rbejee for any purpose that is unlawful, fraudulent, or harmful to the platform, to other players, or to third parties. Specifically prohibited conduct includes:

• Using the platform to launder money or to facilitate any financial crime;
• Reverse-engineering, scraping, data-mining, or otherwise extracting data from the rbejee platform without written permission;
• Attempting to interfere with, disrupt, or gain unauthorised access to rbejee's servers, databases, or software;
• Misrepresenting your identity, age, or location when registering or during KYC verification;
• Using VPN services, proxy servers, or other circumvention tools to access rbejee from a prohibited jurisdiction;
• Engaging in any form of harassment, abuse, or threatening conduct toward rbejee staff or other players via any communication channel.

9. Intellectual Property

All content published on the rbejee platform — including but not limited to logos, trademarks, game graphics, interface design, software, promotional materials, and written content — is the exclusive intellectual property of rbejee or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. You may not reproduce, distribute, publicly display, or create derivative works from any rbejee content without prior written consent.

10. Privacy and Data Protection

rbejee collects, stores, and processes personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection and use of your personal information as described in that policy. Your data will not be sold to unaffiliated third parties. Data may be shared with payment processors, identity verification services, and fraud detection systems as necessary to operate the platform securely.

11. Responsible Gaming

rbejee is committed to promoting responsible gaming among all players. The platform provides the following tools to help you manage your gaming activity:

• Deposit limits: Set daily, weekly, or monthly deposit caps from your account settings;
• Session time reminders: Configure alerts to notify you when you have been playing for a defined period;
• Self-exclusion: Request temporary or permanent exclusion from the platform by contacting [email protected];
• Reality checks: Periodic on-screen notifications showing your net session result and time played.

If you believe that gambling is negatively affecting your finances, relationships, or mental health, please visit our Responsible Gaming page for guidance and self-assessment resources. For players aged 21 and above only — gambling is intended as entertainment and should never be treated as a source of income.

12. Dispute Resolution

In the event of a dispute regarding bet settlement, account balances, payment processing, or any other matter, you should first contact rbejee's customer support team at [email protected] with a clear written description of the issue. rbejee will acknowledge your complaint within 24 hours and aim to reach a resolution within 7 business days. Where a dispute cannot be resolved through direct communication, both parties agree to seek resolution through good-faith negotiation before pursuing any other remedy. rbejee's records of betting activity, account transactions, and game results constitute primary evidence in the resolution of any dispute.

13. Limitation of Liability

To the fullest extent permitted by applicable law, rbejee shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive losses arising from your use of the platform;
• Loss of profits, loss of data, or loss of goodwill;
• Interruptions to service caused by technical faults, maintenance, third-party payment provider outages, or force majeure events;
• Any actions taken by third parties that affect your account, including payment processor decisions to decline a transaction.

rbejee's aggregate liability to you for any claim arising from these Terms & Conditions shall not exceed the total amount deposited by you in the 30 days preceding the date on which the claim arose.

14. Termination

rbejee reserves the right to suspend or permanently close your account at any time if it determines, at its sole discretion, that you have breached any provision of these Terms & Conditions, provided false information during registration or KYC, or engaged in conduct that is harmful to the platform or other players. Upon termination for cause, any remaining balance — including pending withdrawals and bonus credits — may be forfeited. Where termination occurs without cause, any verified real-money balance will be returned to you via your registered payment method within 10 business days.

15. Governing Law

These Terms & Conditions and any dispute arising from your use of rbejee shall be governed by and construed in accordance with applicable laws. By using the platform, you agree that any legal proceedings arising from these terms shall be conducted in English. Nothing in these terms limits any statutory rights you may have under the laws of your jurisdiction that cannot be excluded by contract.

16. Contact Information

For all enquiries relating to these Terms & Conditions, account issues, payment queries, or responsible gaming support, please contact the rbejee support team:

• Email: [email protected] (plain text — not a clickable link)
• Response time: Within 24 hours on business days (Bangladesh Standard Time, UTC+6)

rbejee does not operate a telephone support line. All formal communications regarding account disputes, KYC matters, or legal enquiries must be submitted in writing via email to ensure a documented record is maintained.